Date: 18 April 24, 22:16 PM
Do you already have an account?

Forgot your password?


 Amazon search window doesn't open



hoosier


Poaster
Posts 470
Report to moderator

Offline Offline

  • **

  • 470
    Posts

When I try to use Amazon.com, the search window is a small sliver and won't open (see attached)

Yesterday I installed the free Driver Updater called "Driver Boost 8" and used it once to update my drivers.

Could that have caused my problem? What might I try for a solution?

hoosier


Poaster
Posts 470
Report to moderator

Offline Offline

  • **

  • 470
    Posts

New info.  If I tap on the Amazon logo at upper left several times I get the usual Amazon look with full search window.

scuzzy


Administrator
Posts 10158
Report to moderator

Offline Offline

  • *****

  • Forum Cop

  • 10158
    Posts

  • In an emergency, 9-1-1 calls ME.

Remember that it helps to provide information, such as "Windows 10 / Firefox / etc."

From your attachment, it looks like the search bar is being compressed by URL-style tags. This could be either an issue at Amazon, or a browser cache issue. Another possibility is that you have a browser add-on causing problems. If the latter, you may be able to whitelist Amazon into the add-on.

I'd start with clearing the cache, and closing/re-opening the browser. If you are using Firefox, try the same site with Chrome and/or MS Edge. If the issue continues regardless of browser, then it may very well be an Amazon server issue.

If you are using Windows 7 or higher, I wouldn't bother with a driver program. In general you shouldn't update drivers unless it resolves a known issue, or it adds new functionality that you need. Needlessly updating drivers can actually cause issues.

Bill


Universal Moderator
Posts 6830
Report to moderator

Offline Offline

  • *****

  • 6830
    Posts

I have been running Windows 7 for a long time and have never needed third party software.  I make certain to reboot the system at least once a week and that alone seems to keep everything fresh.
Fractal Design R5 | Asus  Z170 Pro | Intel i5 6600k | 16 GB G.Skill Ripjaws  DDR4 2133 | Seasonic 650w PSU | eVGA GTX 550 TI | Samsung 960 M2 500 GB | Samsung 850 EVO 500 GB | ASUS Burner | Windows 7 64-bit

hoosier


Poaster
Posts 470
Report to moderator

Offline Offline

  • **

  • 470
    Posts

Must have been an "Amazon glitch". Back to normal today thru nothing I have done.

Thanks for inputs in any case. You guys are always THERE